How to set up email Templates in AuctionBlox

From AuctionBlox

Email Templates are used to define the information that is sent to your buyers at the different stages of the transaction. Macros can be used to customize the emails for your store, the eBay selling ID, and the transaction itself.

Contents 1 Set Email Settings 2 Create Email Template 2.1 Sample Emails In HTML Format 2.2 Sample Emails In Text Format

Set Email Settings

1. Log into your account on AuctionBlox Central at http://members.auctionblox.com/central/
2. Click on 'My Account' in the Upper Right
3. Click on 'Online Shop' under the Marketplaces section on the Left
   • On the Right side will be a list of the shops associated with your AuctionBlox account
4. Click on 'Manage Shop' for the shop that you'd like to set the Email Settings for
5. Click the 'Email Settings' on the left side of the screen

From Address : The address that will be displayed in the From field of the email that the buyer receives.

BCC Address : The address (or addresses) that will receive a blind copy of the emails (the buyer will not see any of the BCC addresses).

Yes, send each winning bidder an invoice email (notification) : Check this box if you want the buyers to receive an invoice email. Recommended for those without Checkout Redirect.

Email Format : Determines if the emails are sent in Plain Text or HTML format. This makes a difference how your templates will be formatted when creating them.

Create Email Template

1. Log into your account on AuctionBlox Central at http://members.auctionblox.com/central/
2. Click on 'My Account' in the Upper Right
3. Click on 'Online Shop' under the Marketplaces section on the Left
   • On the Right side will be a list of the shops associated with your AuctionBlox account
4. Click on 'Manage Shop' for the shop that you'd like to create the Email Template for
5. Choose which template you wish to create (Invoice/Reminder/Warning) and click the corresponding 'Template' link on the left side of the screen

1. Write the Subject and Body of the Email Template
   • Emails are sent as plain text or HTML depending on your Email Settings
   • Click the 'Macros' link for a list of Macros that can be included in the template i.e. {TITLE}, {BUYER_ID}, etc
2. Click the 'Update' button when complete

Sample Emails In HTML Format

Sample Email Without Checkout Redirect
If your account does not have Checkout Redirect activated you want to direct your buyers to complete the checkout through your website using the {CHECKOUT_URL} macro.

Subject:

Thank you for your purchase of eBay #{LISTING_ID} {TITLE}

Body

{BUYER_ID},<br>
Thank you for your purchase of eBay #{LISTING_ID} for {QUANTITY}x {TITLE} for {PRICE_END}<br>
<br>
For the fastest processing of your order please complete your order through our checkout:<br>
{CHECKOUT_URL}<br>
<br>
Thank you,<br>
{SELLER_ID}

Sample Email With Checkout Redirect Active
If your account has Checkout Redirect enabled then you will want to direct your customers to use the 'Pay Now' links on eBay, or in eBay's emails to complete checkout.

Subject:

Thank you for your purchase of eBay #{LISTING_ID} {TITLE}

Body

{BUYER_ID},<br>
Thank you for your purchase of eBay #{LISTING_ID} for {QUANTITY}x {TITLE} for {PRICE_END}<br>
<br>
Please use the Pay Now buttons in your auction <br>
<a href="http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item={LISTING_ID}">{TITLE} (#{LISTING_ID})</a> to pay for your item.<br>
<br>
Thank you,<br>
{SELLER_ID}

Sample Emails In Text Format

Sample Email Without Checkout Redirect
If your account does not have Checkout Redirect activated you want to direct your buyers to complete the checkout through your website using the {CHECKOUT_URL} macro.

Subject:

Thank you for your purchase of eBay #{LISTING_ID} {TITLE}

Body

{BUYER_ID},\r\n
Thank you for your purchase of eBay #{LISTING_ID} for {QUANTITY}x {TITLE} for {PRICE_END}\r\n\n
For the fastest processing of your order please complete your order through our checkout:\r\n
{CHECKOUT_URL}\r\n\n
Thank you,\r\n
{SELLER_ID}

Sample Email With Checkout Redirect Active
If your account has Checkout Redirect enabled then you will want to direct your customers to use the 'Pay Now' links on eBay, or in eBay's emails to complete checkout.

Subject:

Thank you for your purchase of eBay #{LISTING_ID} {TITLE}

Body

{BUYER_ID},\r\n
Thank you for your purchase of eBay #{LISTING_ID} for {QUANTITY}x {TITLE} for {PRICE_END}\r\n\n
Please use the Pay Now buttons in your auction \r\n
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item={LISTING_ID} to pay for your item.\r\n\n
Thank you,\r\n
{SELLER_ID}