How to set up Feedback Templates in AuctionBlox
From AuctionBlox
Feedback Templates are used to leave feedback for your buyers. You can set AuctionBlox leave feedback automatically based on several conditions, or you can choose to leave feedback manually.
Set Feedback Settings
- Log into your account on AuctionBlox Central at http://members.auctionblox.com/central/
- Click on 'My Account' in the Upper Right
- Click on 'Online Shop' under the Marketplaces section on the Left
- On the Right side will be a list of the shops associated with your AuctionBlox account
- Click on 'Manage Shop' for the shop that you'd like to set the Feedback Settings for
- Click the 'Feedback Settings' on the left side of the screen
Do not automatically leave positive feedback for buyer : Select this option if you wish to manually leave feedback for your buyers.
- It can be done in bulk using AuctionBlox, but you select the individual buyers to leave feedback for.
Leave positive feedback if positive feedback has been left for seller : By selecting this option you will always leave positive feedback for a buyer as soon as they leave positive feedback for you.
- Feedback is left even if the item has not been paid for.
Leave positive feedback if positive feedback has been left for seller -and- order has been marked paid : With this option you will leave positive feedback only if the buyer has left you positive feedback 'AND' AND the item has been marked as Paid on eBay.
- AuctionBlox can be configured to mark items as Paid automatically when you set them to an Order Status of your choice in your online store.
- Select the option you wish to use
- Click the 'Update' button when complete
Create Feedback Template
- Log into your account on AuctionBlox Central at http://members.auctionblox.com/central/
- Click on 'My Account' in the Upper Right
- Click on 'Online Shop' under the Marketplaces section on the Left
- On the Right side will be a list of the shops associated with your AuctionBlox account
- Click on 'Manage Shop' for the shop that you'd like to create the Feedback Template for
- Choose which template you wish to create (Positive/Neutral/Negative) and click the corresponding 'Template' link on the left side of the screen
- Enter as many different feedback that you wish to use in the lines provided.
- Click the 'Update' button when complete
- There is no limit to the number different feedback you can have of each type
- Feedback is chosen randomly from the available feedback
